Psychic Frequently Asked Questions

Using the Psychics.com site

How do I make myself “Available?”

Can I make myself “Un/Available” if I’m not at a computer?

Can I have a Psychic and a Caller account?


Do I have to take Calls?

Are Calls recorded?

Accounts

How do I get started?

How do I verify my Private Account Information?

How do I verify my phone number?

Why is there a verification call from Psychic Support?

How do I manage my account security?

I forgot my password!

How do I change my password?


What do the Psychic Main Menu options mean?

How do I update my phone number(s)

How do I set my Notification Preferences

Profiles

How do I manage my Profile?

How do I create a Profile?

How do I navigate my Profile Dashboard?

How do I edit my Profile?

How do I edit my Profile Photo?

How do I add a Schedule?

How do I utilize Wall Posts?

How do I manage My Contacts (Block, Favorite, etc,)?


How many profiles can I have?

Are my Profiles linked together on the site? Can the callers tell multiple profiles are mine?

How can I tell which Profile a caller is calling?

Why is my Profile not approved yet?

How long does it take for my Profile Title, Profile Photos, etc., to be approved?

How can I delete one of my Psychics profiles?

I need help with my Custom HTML page!

Earnings

How much can I charge per minute?

How do I manage My Rates?

There was a call recently; why don’t I see the money I should have earned from it?

Payout

How do I set up my payout information?

How do I get paid out?

Why didn’t I receive my payout?

My bank account information was incorrect. What do I do?

Am I an employee of Psychics.com?


Calls

Do Callers see my personal phone number when they dial the service?

Will a caller hear my personal voice mail if I miss a call?

How can I earn with Call Recordings

What should I do if I get a caller who I think is underage? 

Will I get in trouble for ending a call with a Caller who wants to talk about something I’m not comfortable with?


Messaging Questions

What types of files can I attach to a message?

How much can I charge for a message?

How much can I charge for webchat?

Text Messaging Questions

How do I use the Texting Feature

How Do I set the Price for Picture Text

WebCam Call Questions

How does a WebCam call work?

Additional Questions

Do you have an affiliate/referral program?


Marketing

I am not getting any calls; how do I get more exposure? 

Can I be featured on the front page?