What should I do if I get a caller who I think is underage?
If you believe that a caller is underage, please disconnect the call and send an email to psychicsupport@psychics.com with the caller’s username and why you believe they are underage.
How much can I charge per minute?
The maximum you can charge is $5.99 per minute. If you have an argument to charge more, please send an e-mail to psychicsupport@psychics.com for review; if approved, we will increase your rate.
Are my profiles linked together on the site? Can the Callers tell that multiple profiles are all mine?
Your Profiles are not linked together on the site in the eyes of the caller/customer. Your Profiles can be in completely different categories. However, when you are available on one Profile, you are available on all of your Enabled Profiles. You can have up to three (3) Enabled Profiles at a time. When you receive a call from Psychics.com, you will…
How long does it take for my profile title, profile photos, etc., to be approved?
Your profile text, images, and documents will all be approved within 24 hours. In order for your profile items to go through the approval process, your account must first be verified and you must have a verified phone number.
How do I add my phone number?
To add your phone number, please log in to your account and select “My Phone Number” from the Main Menu. Enter your 10-digit phone number. Then click the ‘Next Step‘ button. The next screen will display an option to Send Code, if you click this button, you are attempting to verify for phone calls and…
How do I verify my account? Why do you need a copy of my ID?
When you log in to your account, you are taking to your account dashboard. You will see a yellow notice that says “verify your private account information”. When you click on the “Do This” button it will take you to another page where you must upload an image of yourself holding your photo identification. We…
Why is my profile not approved yet?
Before your profiles go through the approval process, your account and phone numbers must be verified. When you log in to your account, you are taken to your account dashboard. You will see a yellow notice that says “verify your private account information”. When you click on the “Do This” button it will take you…
Will a caller hear my personal voice mail if I miss a call or if I don’t answer the phone?
When you receive a call from Psychics.com, the number on your caller identification will be 1-800-977-9244 (1-800-9-Psychic). If you do not answer the phone, the caller will not receive your voice mail. When you answer the call, you will be required to press 1 to connect to the caller. So even if your voice mail picks…
How do I make myself “Available?”
Click on the icons in the header that you wish to be available for.
Can I make myself “Un/Available” if I’m not at a computer?
You can! We offer two alternative options for making yourself “Available” or “Unavailable:” Via Text To control your services via text, simply reply to any Psychics.com Text conversation on your phone with the following: Available Unavailable #online #offline #online phone #offline phone #online sms #offline sms Via Phone To control your services via phone, simply dial…