Psychic Advisors

Information about advisor accounts

  2. Psychic Advisors

Are Calls Recorded?

Calls between Advisors and Callers are recorded on Psychics.com. When a Caller uses the Click To Call feature to call an Advisor on the site, the call will be recorded and available to the Caller for purchase. Callers may opt out of having their calls recorded and if they do the call recordings will not…

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Missing earnings from Calls

Occasionally there is a delay in the earnings from a call posting into your “Earnings Summary.” We are aware of the issue and are working on getting it corrected. You are always welcome to email psychicsupport@psychics.com about any missed earnings, but we suggest that you wait until the earnings are missing for over 24 hours (or…

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How can I tell which Profile a customer is calling?

If you have more than one active Profile you use regularly, we recommend setting up a “Profile Whisper” for each. A “Profile Whisper” allows you to record a personal greeting that’s played when you get a Call and helps you identify which one you’re taking the Call for. To utilize this feature, access the “Profile Whisper” link…

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How many profiles/characters can I have?

You can have 10 characters/profiles, with up to 3 profiles active on the site at a time. You can enable/disable your profiles at any time on the account dashboard in the section for the specific profile.

Psychic Advisors

Do I have to take calls?

Of course not! You’re welcome to engage in any of the services individually (i.e. just Texting) or a combination of your preferences (i.e. Texting and Web Chat, Video Chat, etc.).

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Can I make myself “Un/Available” if I’m not at a computer?

You can! We offer two alternative options for making yourself “Available” or “Unavailable:” Via Text To control your services via text, simply reply to any Psychics.com Text conversation on your phone with the following: Available Unavailable #online #offline #online phone #offline phone #online sms #offline sms Via Phone To control your services via phone, simply dial…

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How do I make myself “Available?”

Click on the icons in the header that you wish to be available for.

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Will a caller hear my personal voice mail if I miss a call or if I don’t answer the phone?

When you receive a call from Psychics.com, the number on your caller identification will be 1-800-977-9244 (1-800-9-Psychic). If you do not answer the phone, the caller will not receive your voice mail. When you answer the call, you will be required to press 1 to connect to the caller.  So even if your voice mail picks…

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Why is my profile not approved yet?

Before your profiles go through the approval process, your account and phone numbers must be verified. When you log in to your account, you are taken to your account dashboard.  You will see a yellow notice that says “verify your private account information”.  When you click on the “Do This” button it will take you…

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How do I verify my account? Why do you need a copy of my ID?

When you log in to your account, you are taking to your account dashboard.  You will see a yellow notice that says “verify your private account information”.  When you click on the “Do This” button it will take you to another page where you must upload an image of yourself holding your photo identification. We…

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