Calls are only recorded on Psychics.com if both the caller AND the Advisor have the option selected. Allowing call recordings allows you to purchase a copy of your call after it is completed. Not all Psychic Advisors allow the option for calls to be recorded for purchase.
To ensure your calls are recorded for your furture purchase (or not recorded!) there are 2 settings.
To universally turn on or off your call recordings, click on the services icon next to the main menu. On mobile, the option is within the main menu under “Toggle Availablility”
If you wish to override this setting for a specific phone call, you can do so form the Click to Call setup box when beginning the call. Above the green “Call Me Now at …” button is a checkbox for “Record this Session”. If you wish to have the session recorded, ensure that box is checked before starting the call.