- What personally identifiable information of yours is collected;
- What organization is collecting the information;
- How the information is used;
- With whom the information may be shared;
- What choices are available to you regarding collection, use and distribution of the information;
- What kind of security procedures are in place to protect the loss, misuse or alteration of information under the company’s control; and
- How you can correct any inaccuracies in the information.
Your Privacy is very important to us at Psychics.com. If you have questions or concerns regarding this statement, you should contact Psychics.com by sending an email to support@Psychics.com.
1. A Special Note About Children
3. Information Psychics.com Collects
4. Our Disclosure of Your Information
5. User Account Cancellation Procedures
Entry to this Site requires age verification. Psychics.com requires all Users to be at least eighteen (18) years old to access any area of the Psychics.com Site and requires that all Users and users agree to the terms of the Age Verification Agreement. Children are not eligible to use Psychics.com and we ask that minors (under the age of eighteen (18)) not to submit any personal information to us.
Psychics.com has certain security measures in place to help protect against the loss, misuse and alteration of the information under our control. We use Secure Socket Layer (SSL), which digitally encrypts your information as it is transferred from your computer to Psychics.com. We take the following measures to protect user information once it is received by the Site:
- Employees have limited and controlled access to User information;
- Measures have been taken so that servers and the data stored thereon are in a secure physical location;
- Security software is used where Psychics.com determines it to be both appropriate and cost effective;
- Employees are informed of all security protocol on a regular basis, and
- Web security procedures are quality-assured weekly.
- Although we strive to keep your personal information secure, no security measures are absolute and fool-proof and there is always a possibility that a security breach could occur, resulting in the release of a User’s data or information.
Our primary goal in collecting personal information from you is to provide you with a smooth and efficient experience while you’re using Psychics.com’s website services, and to keep you informed of opportunities available on those services. This allows us to provide services and features that are designed to meet your needs, and to customize our service to make your experience easier and quicker. To this end, we may share information you provide with Psychics.com-related entities worldwide eg. its parents, affiliates, partners, joint venturers, correspondents, associates and subsidiaries and their successors and assigns (collectively herein “Psychics.com Entities”).
Because we connect Users by telephone, we require you to enter a valid telephone number to connect with other Users through Psychics.com. At no time will we share your telephone number with any other Users with whom you communicate. Because Psychics.com initiates all calls, other Users cannot see your telephone number—not even with Caller ID.
We may use your email, mailing address and phone number to contact you regarding account activities, new product offerings and communications relevant to your use of Psychics.com and its affiliates. If you do not wish to receive such communications from Psychics.com you have the ability to stop receiving these mail communications by providing your User name and email address in a Customer Support Form or by unchecking the box on the My Preferences Page, which asks if you wish to receive such mailings.
You will, however, always receive administrative emails from Psychics.com that are related to the usage and functionality of Psychics.com. You may not opt-out of these administrative emails unless you cancel your Usership.
If you have an Advisor listing and/or are earning money on Psychics.com, we collect additional information from you in order to process and remit to you your Advisor fees and/or verify your personal and/or listing information. We collect your mailing address to remit payments, and we collect your Social Security number and/or Federal Tax ID number to prepare Form 1099s if necessary and to help us verify your identity. Users who are not United States taxpayers will not be asked for their Social Security numbers or Federal Tax ID numbers, though they may need to report income to their local tax authority and may be required to provide equivalent evidence of their identity.
Psychics.com may collect credit card information, add money to your User account or use your credit card to take advantage of special promotions. Psychics.com uses a third party to process credit cards for billing purposes. This third party may store or retain a User’s personally identifiable information. In certain cases, we will also use credit card information to help us verify your identity. We do not charge or bill the credit card when we collect credit card information for identity verification purposes.
You can review, update and change some of your personally identifiable information—including your email address, date of birth, and PIN number on the My Account page. You can review, update or change your address and credit card information by going to the Add Money page on the Site, clicking on the “New Card”, and then adding your name, address, and new or corrected card number. You may correct, update or hide any of your Psychics.com profiles by clicking on the profile name on the Account Dashboard page. You may also update or correct information by filling out an updated Customer Support Form or you may write to Psychics.com at Customer Support, Psychics.com, 101 S 8th St., Philadelphia, PA 19106.
You may also provide Psychics.com with additional profile information (such as experience, affiliations, on-call schedule, etc.) that is displayed publicly on the Site, on your home page or in your listings. Other than the profile information submitted by our Users, and except as noted herein, Psychics.com does not disclose any personally identifying information to other Users without your permission. If you choose to use Psychics.com forums know that any personally identifiable information that you post can be read, collected, or used by others, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information that you provide.
We use information we maintain about you, and other information we obtain from your current and past activities on the Site, to resolve disputes, identify potential liabilities, troubleshoot problems and enforce our User Agreement. At times, we may look at your User account information and transaction history to identify problems or resolve disputes. Moreover, such information is never completely removed from our databases due to technical constraints and the fact that we back up our systems. Therefore, our Users’ personally identifiable information may not be completely removed from our databases in response to User requests.
We may from time to time run promotions in which we ask Users or visitors for demographic information (like their zip code, state/province or age). We may also run contests on Psychics.com in which we ask Users or visitors for demographic information. We use this data to tailor your experience, showing content that we think you might be interested in and displaying the content according to your preferences. We also use demographic information to determine eligibility for certain promotions and contests.
From time to time Psychics.com may ask Users to participate in surveys. Such surveys may ask Users for contact information (like their email address). We may use contact information from our surveys to send you information about our company.
Psychics.com may contain links to other sites. Psychics.com is not responsible for the privacy practices or the content of such websites. We encourage you to review the policies of these sites.
Psychics.com also facilitates communication among Users through our on-site Mail system. Messages sent via Mail are identified only by your User name.
Psychics.com may use certain information collected from our Users in aggregate form to tailor our Users’ experience at the Site, showing you content that we think you might be interested in, and displaying the content according to your preferences. Psychics.com may also supplement the information you provide by purchasing information relating to you from third-party data providers. Psychics.com uses this information to improve its marketing and promotional efforts.
Psychics.com uses your IP addresses to help diagnose problems with our server and to administer the Site. Generally, IP addresses tell us the location from which a person is connecting to us, what service provider the person is using and which parts of the Site the Site user is visiting. We do not link IP addresses to anything personally identifiable. This means that your session will be tracked, but you will remain anonymous. We reserve the right to track IP addresses for the purposes of fraud prevention, and we reserve the right to release IP addresses to legal authorities.
If you send Psychics.com email correspondence, or if other Users or other third parties send us email or other correspondence regarding a particular User’s activities or postings on the Site, Psychics.com may collect such information.
Psychics.com strictly enforces and requires that all Users comply with its Anti-Spam Policy.
Psychics.com may also exchange personally identifiable information among Psychics.com Entities worldwide. If you are registering on any sites controlled by Psychics.com Entities located in the European Union, your personally identifiable information must be disclosed to Psychics.com affiliates outside of the European Union in order to allow Users worldwide to contact and be contacted by you. Therefore, as a condition of your Usership you hereby agree and consent to the sharing of your personally identifiable information with Psychics.com and Psychics.com-Entities worldwide.
5. User Account Cancellation Procedures.
If you decide you would like to cancel your User account on Psychics.com, you will need to do one of the following:
Send us an email — including your User name and email address — by filling out a Customer Support Form asking us to cancel.
Send us mail to the following mailing address:
101 S 8th St. 2nd floor
Philadelphia, PA 19106
6.1. From time to time, We may revise this Agreement. We reserve the right to do so, and You specifically agree that We have this unilateral right. You agree that all modifications or changes to this Agreement are in force immediately upon posting. The updated or edited version supersedes any prior versions immediately upon posting, and the prior version is of no continuing legal effect unless the revised version specifically refers to the prior version and keeps the prior version or portions thereof in effect. To the extent any amendment of this Agreement is deemed ineffective or invalid by any court, the parties intend that the prior, effective version of this Agreement be considered valid and enforceable to the fullest extent.
6.2. If We change anything in this Agreement, We will change the “Last Modified Date” at the top of this Agreement. The Agreement is located at (http://help.psychics.com/privacy-policy/). You agree to periodically re-visit this web page, and to use the “Refresh” button on Your browser when doing so. Upon each visit, You agree to note the date of the last revision to this Agreement. If the “Last Modified Date” remains unchanged from the last time You reviewed this Agreement, then You may presume that nothing in the Agreement has been changed since the last time You read it. If the “Last Modified Date” has changed, then You can be certain that something in the Agreement has been changed, and You agree that You will again review the Agreement in its entirety and that You will agree to its terms or immediately cease use of the Website. Your continued Use of the Website, after any such revision, shall be deemed to be Your acceptance of all revisions.
6.3. Waiver – if You fail to re-review this Agreement as required to determine if any of the terms have changed, You assume all responsibility for such omissions and You agree that such failure amounts to Your affirmative waiver of Your right to review the amended Agreement. We are not responsible for Your neglect of Your legal rights.
101 S 8th St. 2nd floor
Philadelphia, PA 19106
Last updated 8/26/14